Developing Leaders and Organizational Culture with Matthew Moxon
Andy Storch recently engaged in a thoughtful conversation with Matthew Moxon, the Global Director of Learning Experience Design at Nazare, on the Talent Development Think Tank podcast. With over 25 years of experience in learning across various sectors, Matthew shared invaluable insights into leadership development, corporate culture, and testicular cancer awareness. Here are some actionable steps to incorporate these principles into your organization.
Embrace Core Leadership Principles
Matthew emphasized that effective leadership hinges on empowering and enabling others, providing robust coaching and feedback, promoting kindness, and maintaining accountability. Start by nurturing these core leadership principles within your leadership team. Empower leaders to meet team members where they are and encourage continuous learning within the workflow for more organic and meaningful development.
Define and Cultivate Corporate Culture
Your organization's desired culture should be explicitly defined and actively cultivated. Balance kindness with accountability by setting high-performance standards and addressing poor performance promptly. Developing an empowering, clear, and innovative culture takes time, so remain patient and consistent in demonstrating your core values.
Raise Health and Wellness Awareness
Both Andy and Matthew are survivors of testicular cancer, a condition most common in men aged 18-40. Early detection is crucial, as it is highly curable. Encourage open discussions about health in your organization. Provide resources and create a supportive environment where employees feel comfortable discussing and monitoring their health. Sharing personal stories can de-stigmatize the conversation and promote proactive health checks.
Enhance Strategic Communication
Many leaders focus heavily on the inputs, such as creating polished presentations, but often overlook the outputs—whether employees understand and are committed to these communications. Shift your focus to the effectiveness of your communication. Ensure your messages resonate with employees, reducing the need for micromanagement and fostering a more autonomous working environment.
Implement the Multipliers Concept
Effective leadership should amplify the capabilities of team members, not diminish them. Embrace Liz Wiseman’s "Multipliers" concept by enhancing trust and empowerment. Make these intangible concepts actionable within your teams, encouraging innovation and creativity to solve business challenges.
Integrate Leadership Development into Daily Work
Embed leadership training into everyday business operations rather than treating it as a separate activity. Utilize meetings and decision-making processes as opportunities for practical leadership training. This approach ensures that learning and development are continuous and directly relevant to day-to-day responsibilities.
Adopt a "Roll In" Rather than "Roll Out" Approach
Instead of simply implementing new ideas, engage in dialogues with employees to adapt strategies and meet practical needs. This "roll in" approach fosters greater buy-in and ensures that new initiatives are well-received and effective.
Address Employee Concerns
Actively Understanding and addressing employee concerns can significantly boost communication and engagement. Leaders should actively listen and resolve issues to build mutual respect, ultimately enhancing receptivity to strategic vision and guidance.
Encourage Proactive Problem-Solving
Matthew recommends directly asking team members about their roadblocks and how leaders can assist in overcoming them. This proactive approach, inspired by Michael Bungay Stanier's "The Coaching Habit," can dramatically improve team productivity and morale.
Support Executive Development
Seamlessly Executive development programs should integrate seamlessly with everyday work rather than add extra burdens. Align team values with mission strategy and deliver practical training that directly supports leaders in their roles.
Use Practical Communication Tools
Develop practical communication plans that align leadership messages with team priorities. Regular one-on-one and group coaching sessions can reinforce learning and ensure that communication remains relevant and effective.
Involve Junior Team Members in Leadership Projects
Engage lower-level team members in leadership projects for practical experience rather than relying solely on theoretical training. This exposure helps them develop essential skills in a real-world context, preparing them for future leadership roles.
Measure Outcomes Effectively
Evaluate the success of leadership and development initiatives by monitoring changes in employee behavior and responses. Continuous assessment ensures that your strategies are impactful and aligned with organizational goals.
Implementing these strategies, inspired by Matthew Moxon's insights, can transform your organization's leadership development and corporate culture.
For a deeper dive into these concepts, tune in to the full episode of the Talent Development Hot Seat Podcast!
Matthew has 25 years in the learning space - both corporate and for agencies. His experience ranges from working with global clients with large culture and organisational change programmes, develop learning strategies, develop learning solutions and occasionally getting out in the wild to deliver leadership programmes. All this is across lots of different sectors: pharma, automotive, manufacturing, telco and retail. His big passion is improving business performance through people - especially focusing on authentic leadership, innovation, culture, empowerment and trust.
