Navigating Job Postings: Bias, Inclusivity, and Beyond with Kat Kibben

Years of experience is a highly biased requirement because years of experience will tell you how long someone did something, but it does not tell you what they know how to do.

Crafting the perfect job posting in today's dynamic talent acquisition landscape requires a delicate balance of art and science. It involves more than just listing qualifications and responsibilities—it's about creating an engaging narrative that resonates with the right candidates while deterring those who aren't a good fit. Kat Kibben, a seasoned expert in job postings, recruiting, and diversity, equity, and inclusion (DEI), provides valuable insights into mastering this intricate process.

Understanding Job Posting Bias

Bias in job postings often arises from unintended language choices and overly strict requirements. Through extensive research, Kat Kibben has identified persistent issues such as gendered language and unrealistic qualification expectations. To combat bias, organizations should adopt several strategies:

Firstly, they should avoid gendered language by utilizing tools such as gender decoders to ensure job descriptions are free from terms that may inadvertently exclude certain genders. Terms like “ninja” or “rockstar” can alienate potential female applicants.

Secondly, it's crucial to focus on essential skills rather than listing exhaustive qualifications. This approach broadens the pool of potential candidates, inviting those with diverse backgrounds and perspectives.

Lastly, organizations should be mindful of ageist terminology. Requirements like “10+ years of experience” can discourage younger but highly capable candidates. Instead, emphasizing relevant experience and skills can attract a broader range of applicants.

Embracing Inclusivity in Recruitment

Creating an inclusive job posting isn't just a moral imperative—it's also a strategic advantage. An inclusive approach attracts a wider talent pool and fosters a diverse work environment. Kat Kibben advocates for several practices to enhance inclusivity:

Start by using inclusive language that incorporates non-binary pronouns and avoids terms that could exclude specific groups. For instance, replacing “he/she” with “they” can make a significant difference.

Highlighting the company’s commitment to diversity and inclusion is also essential. Clearly communicate organizational initiatives and support systems for underrepresented groups to demonstrate inclusivity.

Explicitly inviting candidates from diverse backgrounds to apply can also encourage inclusivity. Statements such as “Women, LGBTQ+, and minorities are encouraged to apply” signal a commitment to diversity from the outset.

Beyond the Job Posting: Addressing AI and Recruitment

While AI has streamlined aspects of recruitment, it can sometimes contribute to generic job postings and resumes. Kat Kibben stresses the importance of reintroducing the human touch.

Ensure job postings are specific and tailored to reflect your organization’s unique culture and requirements. Avoid generic language and provide a clear picture of the role to attract candidates who align with your organization’s values.

Incorporating human review in the initial stages of application screening is crucial. Human recruiters can identify unique qualities and experiences that AI might overlook, ensuring a more holistic assessment of candidates.

Focus on experience-based hiring rather than solely relying on listed skills. This approach can uncover candidates who may not fit traditional molds but possess valuable perspectives and capabilities.

The Social and Technical Aspects of Inclusion

Inclusivity in hiring encompasses both social and technical dimensions. Socially, it involves creating environments where candidates feel comfortable revealing their true selves. From a technical standpoint, it requires reevaluating job requirements and eliminating biased criteria.

Creating safe spaces for candidates involves training recruiters on DEI principles and establishing support systems within the organization.

Reevaluating job requirements to challenge biased criteria, such as unnecessary educational qualifications or rigid experience demands, promotes a more inclusive hiring process.

The Power of Authenticity in Job Postings

Kat Kibben’s journey from corporate roles to becoming an expert in copywriting underscores the power of authenticity in job postings.

Ensure job postings authentically reflect your organization’s culture and values. Authenticity attracts candidates genuinely interested in the role and sets realistic expectations for both parties.

Highlighting diverse career paths, such as those of Kat Kibben and Andy Storch, in job postings can resonate with a broad spectrum of candidates, demonstrating openness to different career journeys.

Continuous Learning and Adaptation

The landscape of job postings and recruitment practices is continually evolving. Staying informed about emerging trends and refining practices is essential for ongoing success.

Engage in ongoing learning opportunities such as webinars and discussions to stay updated on best practices in inclusive hiring.

Crafting job postings that are bias-aware and inclusive requires intentional language, thoughtful practices, and a commitment to continuous improvement. Kat Kibben’s expertise provides valuable guidance on creating job postings that not only attract diverse talent but also contribute to a more inclusive workplace culture. By implementing these strategies, organizations can build stronger, more dynamic teams that reflect a variety of backgrounds and perspectives.

Be sure to listen to the full episode on the Talent Development Hot Seat Podcast!

Kat Kibben is an award-winning writer and renowned keynote speaker known for helping hiring teams write inclusive, unbiased job postings that help them hire the right person faster.

Before founding Three Ears Media, Kat was a CMO, Technical Copywriter, and Managing Editor for leading companies like Monster.com, Care.com, and Randstad Worldwide. Today, they are a featured HR and recruiting expert, working with globally-known organizations like Zoom, Instacart, Zillow and more.

Kat travels the country in their RV while dividing time between North Carolina, Colorado, and the dogs behind the name Three Ears Media.

Kat Kibben
Kat Kibben

Listen to the podcast episode here:

Join us at the Talent Development Think Tank Conference!

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Tired of attending boring industry conferences?

Then make sure you grab your ticket for Talent Development Think Tank 2024.

It’s happening on November 6-7, 2024 at the Aloft Orlando Lake Nona. And it’s officially the Least Boring Talent Development Conference you’ll ever attend (and the most impactful).

Here’s why you need to be at Talent Development Think Tank 2024. You’ll get:

  • The latest industry trends/insights to help attract, develop and retain the best people in your organization
  • Examples of best practice and proven strategies so you get can results faster (and avoid common pitfalls)
  • Networking with industry peers, experts & thought leaders so you can build valuable connections that will help you excel in your current role (and your future career)

You’ll also hear from leading experts and thought leaders in the talent development space. Including Vayner Media’s Chief Heart Officer Claude Silver.

About Andy Storch

Andy Storch is an author, consultant, coach, speaker and facilitator on a mission to get the most out of life and inspire others to do the same. He is the author of the book, Own Your Career Own Your Life, which is designed to help professionals stop drifting and take control of their futures. Andy is also the host of three podcasts, including The Talent Development Hot Seat; Own Your Career; and My NFT Journey. He is the co-founder and host of The Talent Development Think Tank Conference and Community as well as the host of the Talent Development Virtual Summit. Andy has consulted and taught strategy, sales, leadership, finance, and innovation to business leaders all over the world including companies like Salesforce.com, Oracle, Google, Toyota, State Farm, Red Bull, Deloitte, EY, KPMG, HP, Sony, Cisco, Tiffany & Co and others. Andy holds an MBA from the University of Southern California’s Marshall School of Business where he served as President of the MBA program and a BS from the University of Florida (Go Gators!) His purpose is to love and support his family and to impact the world by inspiring people to stop drifting, take control and live life with Intention. He is a husband and father of two kids and lives in Orlando, Florida, USA.