Navigating Leadership Challenges in Downturns with Case Thomas

You also have to be acutely aware of your team and how are they contending with all of the emotions associated with difficult times? and create the space for it.

In a recent episode of the Talent Development Hot Seat, host Andy Storch and Case Thomas delved deep into the challenges and triumphs of leading and motivating teams during a company's downturn. Here, they synthesize their profound insights into actionable steps that you can implement in your organization to foster resilience and innovation during challenging times.

Be Transparent with Your Team

Case underscores the importance of honesty during crises. Be forthright about the company's situation with your employees. Transparency builds trust and creates a collective mindset geared towards navigating the challenges together.

Prioritize Internal Learning During Budget Cuts

Faced with budget constraints, Seagate transitioned from external partners to developing internal learning experiences. This not only conserved funds but also drive innovation within the team. Encourage your team to brainstorm and develop in-house training programs to maintain growth without straining your budget.

Foster Innovation and Collaboration

Case shared how his team innovated solutions during a company downturn. Encourage your team to prioritize and create new programs that align strategically with business needs. Establish a collaborative environment where diverse ideas converge to solve complex problems.

Develop Targeted Leadership Programs

Seagate’s "New Leader Essentials" program is a sterling example of targeted leadership development during restructuring. Create programs that provide new leaders with the necessary tools and organizational connections. Tailor these programs based on the feedback to ensure they are meeting the actual needs of your leaders.

Adopt Objectives and Key Results (OKRs)

The company’s shift from traditional goals to OKRs helped achieve quicker, outcome-focused performance. Implement OKRs to streamline business priorities and decision-making. This approach fosters a sense of purpose and alignment across different levels of the organization.

Leverage Technology for Talent Management

Seagate’s use of AI in its internal mobility platform exemplifies innovative talent management. Explore leveraging AI and other technologies to identify talent and form teams capable of tackling complex issues efficiently.

Support Career Development Amid Challenges

Retaining and motivating employees during tough times can be challenging. Provide growth opportunities and support individual career paths. Leaders should be present and honest, acknowledging workforce challenges to maintain trust and engagement.

Emphasize Balancing "Heart" and "Mind"

Leadership during a downturn requires a balance of empathy and logic. Show genuine care for your team while making data-driven decisions. This combination will foster a supportive yet strategic work environment.

Empower Employee Resource Groups (ERGs)

ERGs at Seagate play a crucial role in business success and providing a sense of belonging, especially for young professionals. Encourage the development and participation in ERGs to enhance employee engagement and retention.

Maintain a Culture of Continuous Learning

Case’s background emphasizes continuous learning. Create systems where employees at all levels are encouraged to pursue ongoing education and professional growth, ensuring they remain prepared for future challenges.

Acknowledge and Combat Burnout

Recognize the efforts of your workforce, especially when they are stretched thin. Acknowledging their hard work and implementing strategies to combat burnout can keep morale high and productivity steady.

Encourage Vulnerability in Leadership

Leaders should embrace vulnerability, acknowledging that they cannot know everything. Utilize the collective intelligence of your team to address and solve problems, fostering a culture of collaboration and trust.

Creating a resilient and adaptive organization requires intentional efforts, especially during challenging times. By following these actionable steps, inspired by the insights from Case Thomas and Andy Storch, you can lead your organization to not only weather the storm but emerge stronger and more united.

For a deeper dive into these strategies, be sure to listen to the full episode on the Talent Development Hot Seat Podcast!

Case is humbled to lead an amazing crew that empowers the 30,000 strong Seagate team of worldwide industry-leading heavy-lifters. Over the last 27+ years, Case has had the honor of building high-performing, diverse, well-adjusted large and small teams that thrive in ambiguous, high-tempo environments, worldwide. He is gutturally driven to have meaningful impact and draws great satisfaction from making organizations genuinely tick. His passion is people.

Casey was the #2 leadership gradate at West Point and had the distinct honor of serving as President of his class for 13 years. He was also the #1 academic graduate of the year-long Command & General Staff college with 1,000 students.

Case Thomas
Case Thomas

Listen to the podcast episode here:

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It’s happening on November 6-7, 2024 at the Aloft Orlando Lake Nona. And it’s officially the Least Boring Talent Development Conference you’ll ever attend (and the most impactful).

Here’s why you need to be at Talent Development Think Tank 2024. You’ll get:

  • The latest industry trends/insights to help attract, develop and retain the best people in your organization
  • Examples of best practice and proven strategies so you get can results faster (and avoid common pitfalls)
  • Networking with industry peers, experts & thought leaders so you can build valuable connections that will help you excel in your current role (and your future career)

You’ll also hear from leading experts and thought leaders in the talent development space. Including Vayner Media’s Chief Heart Officer Claude Silver.

About Andy Storch

Andy Storch is an author, consultant, coach, speaker and facilitator on a mission to get the most out of life and inspire others to do the same. He is the author of the book, Own Your Career Own Your Life, which is designed to help professionals stop drifting and take control of their futures. Andy is also the host of three podcasts, including The Talent Development Hot Seat; Own Your Career; and My NFT Journey. He is the co-founder and host of The Talent Development Think Tank Conference and Community as well as the host of the Talent Development Virtual Summit. Andy has consulted and taught strategy, sales, leadership, finance, and innovation to business leaders all over the world including companies like Salesforce.com, Oracle, Google, Toyota, State Farm, Red Bull, Deloitte, EY, KPMG, HP, Sony, Cisco, Tiffany & Co and others. Andy holds an MBA from the University of Southern California’s Marshall School of Business where he served as President of the MBA program and a BS from the University of Florida (Go Gators!) His purpose is to love and support his family and to impact the world by inspiring people to stop drifting, take control and live life with Intention. He is a husband and father of two kids and lives in Orlando, Florida, USA.